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Legal
Last updated: May 1, 2026
We collect information you provide directly, including your name, email address, phone number, shipping address, and payment information when you place an order. We also collect browsing data, device information, and usage analytics through cookies and similar technologies.
Your information is used to process and fulfil orders, communicate with you about your account and orders, personalise your shopping experience, send promotional communications (with your consent), improve our website and services, and comply with legal obligations.
We do not sell your personal information to third parties. We share your information only with: payment processors (Razorpay) to complete transactions, shipping partners to deliver your orders, analytics providers to improve our services, and law enforcement when required by law.
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Razorpay's PCI-DSS compliant infrastructure. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
You have the right to access, correct, or delete your personal information. You can update your account details at any time through your Account Dashboard. To request data deletion, contact us at privacy@wantraw.com. We will respond to your request within 30 days.
We retain your personal information for as long as your account is active or as needed to provide you services. Order history and transaction records are retained for a minimum of 5 years as required by Indian tax and commerce regulations.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
For questions or concerns about this Privacy Policy, contact our Data Protection Officer at privacy@wantraw.com or write to us at our registered address in Mumbai, Maharashtra, India.